shipping instructions
  1. All prices shown are in AUSTRALIAN DOLLARS. If paying by PayPal - Paypal now accepting Australian Dollars.
  2. All items listed are in stock unless stated otherwise. If listed as 'currently out of stock' it means we'll be getting that item back in.
  3. Switch between the new releases, HAC cds, other cds, vinyl, teeshirts and posters by selecting from the list at the top of the page. (You will not lose your already selected items and you can return to these instructions at any time)
  4. Add items to your shopping basket by entering the quantity and hitting the corresponding Add button.
  5. On the HAC cds, Other cds and Vinyl pages, items are listed in alphabetic order. (eg, 'The Charismatics' are under C, 'Bernie Hayes' is under B, 'Smudge' are under S, '2 Litre Dolby' is under #)
  6. When adding your first item to the basket you will be asked to select your shipping area. This is the area in which the order will be delivered to. You can view shipping information here.
  7. Click on View Shopping Basket to view your selected items. You can update/delete items one by one on this page. You can delete all items in your basket by clicking on Empty Shopping Basket
  8. Once you have chosen all your items, click on View Shopping Basket and then the Continue button. Fill in your details (if your country doesn't have a zip/postcode, enter your city again) and finally click on the Confirm Order button. Some customers have a problem when the click on 'Confirm Order'. If you do repeat orders, don't worry, you'll only be charged for the one order.
  9. Half A Cow will confirm your order and total cost, including postage, within 48 hours.
  10. All prices are in AUSTRALIAN dollars (AUD). To find out what it's going to cost in your currency, try this The XE.com Universal Currency Converter.
  11. When you've finished shopping, close this window to return to HAC (Or click here or the surfing cow to go to homepage)
  12. If you have made an error, or want to add additional items, rather than do a whole new order just email HAC with the changes. Or you can do a new order - we'll add the additional items and compile into one order and email you back.
  13. Report any technical problems to haclabel@mpx.com.au
  14. Your order will be processed and sent within 1-3 business days (unless notified otherwise).
  15. Australian customers - a tax invoice will be included with your order. Customers outside Australia - if you want an invoice let us know and we'll email it to you. If you are concerned that your country will add extra customs tax let us know and we will mark your package as 'gift'.
  16. If paying by credit card we do not charge your credit card until the day we invoice and ship your order. For security, we do not keep credit card details on computer - we keep credit card details ONLY on the Merchant Summary Sheets which are kept in the filing cabinet.

Half A Cow
Half A Cow Records
PO Box 1100 STRAWBERRY HILLS NSW 2012 Australia
Email: haclabel@mpx.com.au
Phone: +61-2-9705 7014
ABN 93 300 971 980